What's new at Chase Field this season?

April 2, 2012

Chase Field will open its doors Tuesday for the first of its first two exhibition games of the preseason, with the Diamondbacks hosting the Milwaukee Brewers on Tuesday and Wednesday leading up to Opening Day on April 6.

A number of additions have been made in order to enhance the fan experience, ranging from food and merchandise enhancements to technology and dynamic signage.

“Much like we feel we improved the club on the field after winning our division last year, we felt it was equally as important to continue to improve the experience off the field,” said Diamondbacks president and CEO Derrick Hall. “We strive to provide our fans with the best entertainment in all of sports at a great value, and we’re looking forward to seeing them at Chase Field.”

In addition to all standard ballpark favorites, Levy Restaurants has added a number of new offerings for fans, highlighted by Meatball Mania, a new spin on an old fan favorite. A skewer of six meatballs is now available in three flavors, including traditional beef meatball with marinara, chicken meatball with green chile verde and thai pork meatball with ginger-soy barbecue. Other new menu items debuting at Chase Field include Chicken Tacos and the Ten Pack Taco; vegan options such as Sloppy Jane and Chilled Vegan Burritos; ballpark staples such as Candy Shop Popcorn, Gourmet Pretzel Twists and Crispy Potatoes; and the Short Rib Smasher and BBQ Short Rib Dog.

As part of the D-backs Digital Experience at the ballpark, nine concession locations at Chase Field will now offer fans the opportunity to order concession items from their smartphone.  Fans can order ahead and skip the line by downloading the free MLB.com At The Ballpark app. Fans will also be able to customize their Subway sandwiches this season by using this app. The locations set to feature mobile ordering are the Red Hot Stands at Sections 105, 118, 126 and 139, Doubleheaders at Sections 305, 316 and 324 and Subway at Sections 125 and 306.

Technological advances also are expected to improve the viewing experience at Chase Field. Once again, Digital D-backs is available for free in the ballpark via AT&T Wi-Fi and allows fans to watch replays on-demand from their seats and receive up-to-the-minute gameday and ballpark information.

For the first time at Chase Field, D-backs fans now have the option to receive their tickets utilizing D-backs FanPass. By choosing this option when purchasing single-game tickets, fans can go straight to the gate when arriving for the game. D-backs FanPass allows fans to store their tickets on their credit card and swipe at the gate for entry. A seat locator will be printed for each fan with seat directions.  

Season-ticket holders will enjoy a newly designed Season Ticket Sales and Service Headquarters at Section 111. This area of the ballpark, created to serve as a one-stop hub for season-ticket holders, will feature new flooring, cabinetry and video boards that will provide customized messages.

All fans will notice seven additional kiosks around the ballpark where they can activate their fan loyalty cards and enter to participate in various popular stadium activities, including KachingKo presented by Gila River Casinos and the Circle K Hot Dog Derby. In addition, fans will now be able to sign up for the D-backs Designated Driver Program at any of the 16 kiosks located throughout Chase Field.

In right field, a new Circle K strikeout meter has been installed, while other dynamic signage and LED boards will be evident throughout Chase Field.

The additional technology also will help give fans a chance to
give back to the community and have the opportunity to win the 50/50
raffle at Chase Field. For every home game, fans can purchase raffle
tickets for $2 each, three tickets for $5, seven tickets for $10 or 15
tickets for $20. One lucky fan will take home half the net proceeds from
that game’s raffle ticket sales, with the other half benefiting the
Arizona Diamondbacks Foundation. Fans will be able to get updates on the 50/50
jackpot total on dbTV.

In the main team shop on the lower concourse, an expanded presence of Victoria’s Secret PINK line of products highlights the new offerings.

Tuesday’s game against the Brewers begins at 6:40 p.m., with gates opening at 5 p.m. Wednesday’s contest is scheduled for a 12:40 p.m. first pitch, with gates opening at 11 a.m. On Opening Day, April 6, gates will open early at 2 p.m., with first pitch set for 4:10 p.m. for the game against the San Francisco Giants. On Saturday, the gates will open at 11 a.m., with first pitch scheduled for 1:05 p.m., and on Sunday, gates will open at 11:10 a.m., with first pitch scheduled for 1:10 p.m.

Tickets for the exhibition contests and all D-backs home games can be purchased at dbacks.com, losdbacks.com, at the Chase Field ticket windows or by calling 602-514-8400.