National Football League

Geno Smith receives apology from airline after disagreement

Published Jan. 23, 2014 5:51 p.m. ET

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Geno Smith followed up his turbulent rookie season with an airline mishap last week.

Virgin America released a statement Thursday acknowledging the disagreement and taking responsibility.

"After a full review of the incident, we believe it was the result of a misunderstanding that regrettably escalated unnecessarily. We'€™ve apologized to Mr. Smith for his experience, which could have been better -- and we'€™d welcome him back onboard any time. As an airline that prides itself on our guest service, we take incidents such as this one very seriously."

While it'€™s unclear what happened, reports have suggested Smith and a flight attendant got into a tiff regarding the Jets'€™ quarterback'€™s headphones. Following the airline'€™s apology, Smith released a statement of his own:

"I really appreciate that Virgin America took this seriously, looked into this matter and followed up with me. I look forward to flying their airline again soon."

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