Geno Smith followed up his turbulent rookie season with an airline mishap last week.
Virgin America released a statement Thursday acknowledging the disagreement and taking responsibility.
"After a full review of the incident, we believe it was the result of a misunderstanding that regrettably escalated unnecessarily. We’ve apologized to Mr. Smith for his experience, which could have been better — and we’d welcome him back onboard any time. As an airline that prides itself on our guest service, we take incidents such as this one very seriously."
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While it’s unclear what happened, reports have suggested Smith and a flight attendant got into a tiff regarding the Jets’ quarterback’s headphones. Following the airline’s apology, Smith released a statement of his own:
"I really appreciate that Virgin America took this seriously, looked into this matter and followed up with me. I look forward to flying their airline again soon."