Geno Smith receives apology from airline after disagreement
Geno Smith followed up his turbulent rookie season with an airline mishap last week.
Virgin America released a statement Thursday acknowledging the disagreement and taking responsibility.
"After a full review of the incident, we believe it was the result of a misunderstanding that regrettably escalated unnecessarily. We’ve apologized to Mr. Smith for his experience, which could have been better — and we’d welcome him back onboard any time. As an airline that prides itself on our guest service, we take incidents such as this one very seriously."
While it’s unclear what happened, reports have suggested Smith and a flight attendant got into a tiff regarding the Jets’ quarterback’s headphones. Following the airline’s apology, Smith released a statement of his own:
"I really appreciate that Virgin America took this seriously, looked into this matter and followed up with me. I look forward to flying their airline again soon."