Matt Flynn still has a friend in American Airlines
Get's even worse for Flynn. He booked a 1st class ticket home on American Airlines. He was immediately demoted to 3rd class & then cut. — Elias Trejo (@Elias_Trejo) October 7, 2013Well, that came as news to American Airlines. They don't allow these types of things to happen!
@Elias_Trejo We're not sure what you mean, Elias. Have Flynn contact us directly if assistance is needed. — American Airlines (@AmericanAir) October 7, 2013Jokes don't always come across on Twitter, apparently. The blogger decided to roll with it.
@AmericanAir Unless you can help someone with a weak arm and inability to read a blitz, I think it may be beyond your control. — Elias Trejo (@Elias_Trejo) October 7, 2013Did AA finally figure it out?
@elias_trejo We're not so sure we can help with that, Elias. We hope to see you on board with us soon. — American Airlines (@AmericanAir) October 7, 2013Nope. But you have to give credit to the company for their prompt response.
Have to hand it to @AmericanAir they respond quickly to concerned customers. — Elias Trejo (@Elias_Trejo) October 7, 2013
@elias_trejo We're here 24/7 to help when we can, but we can't read a blitz. Have a great day! — American Airlines (@AmericanAir) October 7, 2013Well, it's clear the guy running the airline's Twitter account finally got with the program at the end. And I think kudos are in order to American Airlines for its concern for what it thought was a legitimate complaint. That's good business right there. But, still. Let's not lose sight that there's a victim and his name is Matt Flynn. Poor, poor guy. Questions? Comments? Send them to firstname.lastname@example.org and we might respond in our weekly mailbag! (H/T to NESN for the story)